About Geoff Nell

Geoff is passionate about all things digital and the impact it can have on society, companies and cultures.Geoff started out in IT as a programmer, and later moved into design, architecture, IT management and business management. The digitisation, online and social programmes implemented have provided deep insight into the impact digital can have on organisations, specifically around ways of working, cost reduction and new innovation opportunities.In 2014, Geoff embraced his passion for digital disruption, innovation and agility, and co-founded Metatrans Business Services to focus on Digital Business Consulting. Through Metatrans, Geoff has had the opportunity to help companies identify opportunities to leverage off the changing IT landscape and implement solutions that will ensure sustainability and competitiveness.

Managing Your Social Media Customer Complaints

By |2017-11-11T16:15:42+02:00November 25th, 2014|

As part of a strategic analysis I recently completed for one of the major banks, I have some insights into managing your social media customer complaints.  I firmly believe my findings are not limited to a large financial institution, and that, regardless of your industry or size of your [...]

Optimization WordPress Plugins & Solutions by W3 EDGE