Emotional Intelligence. Quite a formidable concept. How do you unpack it bit by bit to grapple with the topic effectively? You join an EQ course hosted by Metatrans. The team is passionate about it and will share all that they have learned with you.

I had the pleasure of seeing them in action at a recent course. When they invited me to join the course, I expected to be bombarded with a lot of big words and abstract psychology concepts. I was pleasantly surprised by the facilitator’s practical approach. She put Emotional Intelligence into everyday situations, showing the daily effect of it.

At the foundation of Emotional Intelligence lies the need to understand yourself and also how your personality type interacts with people who cross your path each day.

Metatrans uses the Myers and Briggs or MBTI personality assessment to explore these principles. This personality test is by far one of the most extensive ones, with sixteen different personality classifications. One could say that to an extend we all secretly believe that our way of seeing the world, is the best and most accurate way, but we need to be mature enough to acknowledge that there are many perspectives on a situation.

The course starts by tackling the vast world of personality types. Reading the description of each type gives you a vague idea of the person behind the classification, but Metatrans has created a brilliant method of, so to speak, putting a face to each type. Firstly everyone does the test, receiving their unique letter combination. Then, each person introduces themselves to the group and is given the opportunity to elaborate on a question that surprisingly reveals quite a bit of personal information.

After each introduction, the host highlights specific trends in each person’s speech patterns and body language, linking it to their specific personality type. In the end these are two of the basic tools we can harness to understand the people we interact with on a daily basis. All of a sudden a whole new world opens up, where a mere hand gesture can give you an indication of the way the other person perceives the world.

Something that is reiterated throughout the course, is that one can never fully understand how someone else experiences the world. And as much as you want to convince a friend or family member to see things from your perspective, you might never be able to. You are responsible for how you feel, what you think and what you do. Yes, you can influence someone else, but using Emotional Intelligence to try to manipulate people in your life is a dangerous game.

You will get to experience the stages of group development first-hand: forming, storming, norming and performing. But you’ll have to attend the course to get the elaborate explanation of each. Just before you get too comfortable with your little group, things will be spiced up again and you can observe your reaction as well as your group members’ response to the changed dynamics. In your group you are also encouraged to give the other group members positive feedback of how you perceived their interaction in the group setting while formulating a business idea. While brainstorming the more forceful personalities might go into steamroller-mode, ignoring the input of the more timid personalities, even though they are making valid points. It is fascinating to observe yourself in a make-shift group like this, you are also encouraged to observe your own internal responses, both positive and negative.

The interesting dynamic that you will experience in a group setting, is that there are different levels of knowing yourself. The Johari-window explains the different levels of knowing.

Firstly, there is the public sphere, things you know about yourself and things others know about you as well. Next you will find the hidden sphere, things you know about yourself but others are unaware of. On the flipside, you find your blind-spot, things that others know about you, but you are unaware of.

To increase your EQ, you need to invite people to offer you constructive criticism if you want to change your behavior to become the best version of yourself that you can be.

Lastly, the unknown sphere is the wildcard, it describes those moments when you respond in ways that surprise yourself as well as people who know you. This usually happens under extreme pressure.

By investing time in an Emotional Intelligence course, you are already showing signs of acknowledging the importance of EQ in your daily life, from your personal relationships to your professional interactions. Emotional Intelligence is not set in stone, by equipping yourself with the right tools, you can enhance your EQ as well as your quality of life in general. EQ in a nutshell consists of self- and social-awareness, which is linked to self- and relationship-management.

Metatrans has taken the time to compile a manual to steer you through the vast amount of information available on the topic of Emotional Intelligence. The course covers topics such as the concept of self-esteem in relation to emotional intelligence; concept of emotions, moods and temperament on self-management. More advanced topics include the role of self-awareness in leadership and emotional skills for coping in various situations.

By the end of the course you will be able to accurately self-assess your level of Emotional Intelligence by completing a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)

This will help you create a personal action plan to build your strengths and deal with your weaknesses in a constructive manner.

If you want to learn more about the Emotional Intelligence course, please send an email to admin@metatrans.co.za