The data in organisations is commonly either structured or unstructured. Structured data is generally well organized and can be accurately identified e.g. database tables, spreadsheets, contacts in your phone book etc. Unstructured data is then essentially the opposite, examples include images, emails, video’s etc.
Unstructured data has great business value and is widely used in business and social platforms. With the explosion of content and information, companies are faced with the challenge of trying to provide an efficient, effective and easy to use manner in which users can navigate and discover relevant information that their employees require.
Having implemented numerous ECM solutions into various companies both from a vendor and from a client perspectives over a period of nearly 15 years. These are the lessons that I learnt: